Qualoo Whitepaper
  • Qualoo Whitepaper: Overview
  • Introduction
    • Internet landscape
      • Trends in telecommunications industry driving need for change
      • Current industry benchmarking is not fit for purpose.
      • Quality of Service (QoS) and Quality of experience (QoE)
      • Current challenges in the telecommunications / internet industry
        • No single ISP possesses enough high-quality data on internet performance
        • Data sharing within the industry is not a common practice
        • ISPs encounter difficulties in accessing and utilizing data within their own organizations
        • End users typically have limited visibility into internet performance
      • What happens when a user browses the internet?
      • What are the key components of internet infrastructure?
      • What does an Internet Service Provider (ISP) network look like?
      • How do ISPs monitor their networks?
  • Qualoo work supporting ASEAN Digital Masterplan
  • Design Principles for Qualoo
  • How Qualoo works
    • Overview
    • Decentralized Physical Test Network
      • Test Nodes
      • Standard testing process
      • Custom testing process
      • Connectivity test types
    • Analytics Platform
  • Product Offering
    • Client Data and Insights Platform (B2B)
    • Node Types
    • Qualoo Consumer Features
    • Clients Segments: Definitions and Use Cases
    • Target State
  • Qualoo Economy
    • Qualoo Economy Design Principles
    • Key economic activities
    • QXT Token Utility
    • Test Rewards Design
    • Token Allocation
    • Token Circulation
  • Blockchain
    • Interactions with Blockchain
    • Rationale for using blockchain
  • Qualoo Foundation
  • Qualoo Green Impact Sustainability & Environment
  • The Future
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  1. Product Offering

Client Data and Insights Platform (B2B)

The client-facing side of Qualoo’s business consists of both products and services. While both are powered by the end-user test network data pipeline, they both offer different values to different clients. Qualoo’s test network collects client data from different end users within the client’s network. This raw data and resulting reports and insights performed by Qualoo’s platform are available to clients on the client dashboard. The raw data access allows clients to perform their own analytics to understand user network bandwidth consumption, activity, peak times, etc. Additionally, clients are able to integrate test network data into their own analytical models and processes through API integrations. This serves to supplement a client’s existing data analytics efforts by providing the missing infrastructure from the end-user side. Qualoo’s platform will analyze this data via a machine learning backend to offer valuable insights in helping clients with the following objectives:

• Technical Troubleshooting: Clients can quickly identify and resolve issues within their own network through Qualoo’s real-time fault detection and resolution processes, all based on active network monitoring. Multiple test network nodes will provide issue detection from the end-user experience, allowing Qualoo to create a better customer experience.

• Network Optimizations: Qualoo’s insight dashboard will offer industry-informed recommendations to optimize client networks based on performance data from the test network. Our machine learning engines will offer issue prediction and insights on network congestion. This can allow clients to create implementation plans to solve recurring network issues.

‘ • Business Development: Qualoo’s comprehensive database can be leveraged to identify current end-users network activity habits and common issues to target for new customer acquisition, package upgrades, or customer retention.

• Customer Management: The client dashboard serves as a conduit to connect clients and their customers in an industry that traditionally lacks this level of interfacing and communication. Test network nodes can help clients understand their customer experiences in particular regions of their coverage map, giving valuable insights into a particular customer’s issues. Qualoo’s clients can streamline customer support efforts by more quickly and effectively addressing concerns.

• Comprehensive Reporting: The data analytics platform can supplement the client’s own reporting processes for both internal corporate reporting and regulatory reports.

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Last updated 1 year ago

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