Qualoo Green Impact Sustainability & Environment

How Qualoo helps internet stakeholders' meet their sustainability goals and has a positive impact on the environment

The global telecoms industry, one of the pillars of our increasingly digital society, annually generates around 53.6 million metric tons of electronic waste, or 'e-waste' (as of 2021) and this figure is predicted to grow to 74.7 million metric tons by 2030 source

This environmental challenge doesn't solely arise from discarded, end-of-life telecom equipment, but also from hasty, uninformed decisions to replace functioning equipment. Technicians often resort to this measure when they struggle to pinpoint the root cause of intermittent service issues. Such uncalculated equipment replacements not only contribute significantly to the e-waste problem but also propagate the carbon footprint associated with technician visitations, commonly known as 'truck rolls.'

The ICT sector is now responsible for 3 to 4% of global CO2 emissions, about twice the level of the much more heavily scrutinized aviation sector. And with global data use estimated to grow 60% this year, the industry could be responsible for up to 14% of global CO2 emissions by 2040 unless significant steps are taken to lower the environmental impact of telco and communication technology companies, according to a recent report: source

These truck rolls are not limited to troubleshooting sessions. When a user's dissatisfaction escalates due to unresolved issues, they are likely to cancel their current service – a churn event. This scenario leads to the original provider losing a customer and a new provider stepping in. This switch again triggers a truck roll to connect the customer to the new service, perpetuating the cycle of carbon emissions. Yet, there is no assurance that the new provider will offer a more stable service, implying a potential repetition of the entire cycle! Thus, this cycle of inefficient service provision and reactive customer behavior heightens both the industry's environmental footprint and the financial burden it carries.

Depending on where you are globally the average truck roll can cost as much as 1,000 USD and contributing significantly to carbon emissions, this is an environmental and financial burden that demands attention.

The Qualoo network, designed with efficiency and sustainability at its core, is set to disrupt these wasteful practices. Its data-driven approach to internet operations and maintenance reduces the need for technician visits, curbs unnecessary hardware changes, and contributes to a greener, more sustainable telecoms industry.

Qualoo’s sophisticated diagnostics and real-time notifications empower technicians to identify network issues remotely, quickly and accurately. This combined with greater transparency and accountability globally through Qualoo insights and proof of quality data available to other stakeholders and interested parties ensures pressure will be felt to solve problems and invest rather than pass blame and let issues simmer for months or years. This not only helps maintain customer focus with improved quality of experience but also drastically cuts down on repeat technician visits, reducing the associated carbon emissions and helping to mitigate climate change. Moreover, the transparency provided by Qualoo aids end-users in discerning whether a problem originates within their own office or home network. This encourages a self-reliant culture, minimizes undue blame on Internet Service Providers (ISPs), and further eliminates unnecessary equipment replacements and technician visits.

By disrupting the cycle of arbitrary hardware changes during intermittent issue investigations, Qualoo significantly decreases e-waste production. When the habitual technician visits and provider switches add to the growing environmental concerns, Qualoo’s solution offers a crucial lifeline.

Qualoo's insights also help guide targeted and efficient investment in network infrastructure. when ISPs and investors, informed by Qualoo's data focus on necessary upgrades only this circumvents further waste generated by replacing functioning ICT or telecom equipment, further helping to optimize investment and reduce unnecessary waste.

With a global implementation, the Qualoo network has the potential to dramatically reduce the telecoms industry's environmental footprint. It not only enables operators to meet their sustainability goals more effectively, but it also turns cost centers into eco-conscious solutions.

In a world where digital advancement often exacerbates environmental issues, Qualoo aims to rewrite the narrative. It's not just about revolutionizing the internet; it's about doing so sustainably. With Qualoo, we can look forward to a future where seamless connectivity and environmental responsibility are two sides of the same coin.